Extracting Questions and Answers
After transcription, the system identifies individual Q&A pairs. It’s common for an interviewer to ask follow-up questions, so the system intelligently groups sequences of related questions and answers into single Q&A units for evaluation.
Evaluation Criteria
Each Q&A pair is then evaluated across seven key dimensions. These are based on best practices in hiring and interview assessment:1. Structured Response (Use of STAR Method)
Did the candidate organize their answer clearly and logically?- Behavioral questions are ideally answered using the STAR model (Situation, Task, Action, Result).
- Technical answers should explain the problem and solution in a step-by-step manner.
- A good structure helps the evaluator follow the story and logic easily.
2. Relevance to the Question
Did the answer directly address the question asked?- Strong answers stay on topic and answer all parts of a multi-part question.
- Examples chosen must be aligned with the intent of the question.
- Going off-topic or missing key elements reduces relevance.
3. Clarity and Conciseness
Is the response easy to follow and free from unnecessary rambling?- Great candidates communicate in a clear and focused manner.
- Long-winded or vague responses are penalized.
- Clarity improves with structure and brevity.
4. Specificity and Detail
Does the candidate give concrete details, real examples, and avoid vague generalities?- Strong answers include specific facts, tools used, data, names, and measurable outcomes.
- Vague or generic statements (e.g., “I worked hard”) hurt the credibility of the answer.
5. Actions and Personal Contribution
Does the candidate explain what they specifically did?- Evaluators look for individual ownership of actions.
- Even in team settings, the candidate should highlight their personal contribution.
6. Results and Impact
Does the answer explain what happened as a result of their actions?- Interviewers want to hear about outcomes, not just effort.
- Strong responses include quantifiable results, lessons learned, or meaningful change.
7. Skill/Competency Demonstration
Does the answer showcase the skill or competency the question is targeting?- For example: teamwork, leadership, communication, technical knowledge, problem-solving.
- The answer should clearly demonstrate the candidate possesses the desired quality.
Scoring and Final Evaluation
Each of the 7 criteria is scored on a 0–10 scale.The average of these scores is used to determine the quality of the answer. Formula:
(ST + RV + CC + SP + AR + CY + SK) / 7 = Q&A ScoreThen, the scores of all Q&A pairs in the interview are averaged to generate the final Interview Score.
A Note on Subjectivity
While this scoring process helps quantify interview answers in a structured and fair way, it’s important to remember:Interview performance is always somewhat subjective - what’s considered a strong answer in one company or role may be seen differently elsewhere.That said, by applying a methodical approach to structure, relevance, clarity, and impact, candidates can significantly improve the quality of their answers. Successful candidates tend to consistently demonstrate strength across these 7 dimensions.